Gjonaj Group Holdings

Fationa Gjonaj


Fationa Gjonaj

Mrs. Fationa Gjonaj is an accomplished businesswomen with a remarkable track record in the enterprise world. She excelled in her educational journey, completing her Bachelor and Master of Science studies at the prestigious European University of Tirana in 2011, majoring in Business & Marketing.

Fationa Gjonaj

In recognition of her outstanding leadership qualities and contributions to the academic community, Mrs. Gjonaj was honored with the esteemed Leader’s Award by the European University of Tirana UET in 2020.

Since 2011, she has served as the Co-Founder and CEO of ProMarketing Albania and Italy, a reputable BPO company specializing in customer service, surveys, and teleselling. Their collaborations with major Mobile Operators in Italy, such as Vodafone Italia SPA, Wind Italia, Telecom Italia, Digicom Albania, and Telecom Albania, have further solidified their position in the market.

With an impressive workforce of 800 employees, this enterprise has become one of the largest employers in the region. Under Mrs. Gjonaj’s leadership, the company has expanded significantly, now managing 4 subsidiaries in Albania and 2 in Italy.

Furthermore, her efforts have not gone unnoticed by the government. In 2016, she was recognized and awarded by the Ministry of Economy and the Ministry of Labor and Social Welfare for positively influencing the social aspect in the country by creating numerous employment opportunities.

In addition to her remarkable achievements in the business sector, Mrs. Gjonaj ventured into the real estate industry and, since 2019, has been successfully leading Lake Drive Real Estate.

Mrs. Gjonaj’s exceptional leadership, dedication, and commitment to social responsibility have contributed significantly to the growth and prosperity of her businesses and have made her a highly respected figure in both Albania and Italy.